Refund Policy: Soccer Cape Breton and Cape Breton FC

PURPOSE

Soccer Cape Breton ("SCB", or "the Association") is a non-profit organization. The principle behind the SCB Refund Policy is to allow a reasonable period of time following registration for parents/players to withdraw, while safeguarding the financial stability of the Association.

SCB and Cape Breton FC (CBFC) commit to program expenditures once registration numbers are confirmed. These include administrative costs for each player that registers including, but not limited to, credit card and debit card fees, equipment and uniform expenditures, league and team registration, and staffing. These expenses are not recoverable to the Association if/when a member withdraws. It is because of these costs that SCB adheres to a strict refund policy.

Upon completion of registration, you accept the Association's registration conditions, financial obligations and refund policy. 

NOTE: Member Clubs within Soccer Cape Breton make their own policies and decisions regarding refunds.

REQUESTING A REFUND

To request a refund from Soccer Cape Breton/CBFC, the parent, guardian or participant MUST send a Program Withdrawal and Refund Request email HERE within the specified time period.

Non-attendance does not constitute a notice of withdrawal.

The refund request will be processed, and the refund calculated from the date that the Refund Request is received. 

Refund requests to member clubs should be directed to those specific clubs.

PROGRAM/LEAGUE/COOMPETITION REFUNDS 

All refunds are subject to an Administration Fee equal to 10% of registration payments received to date, up to a maximum of $35.00.

Players who withdraw from a program when less than 1/4 of a program has been completed (based on games played or training sessions completed) will receive a PARTIAL REFUND which is prorated based on amount of program completed, minus administrative fee, minus uniform/clothing fee, minus SNS player fees.

If a player is placed on a team and then withdraws after 1/4 of the program has been played, there is NO REFUND.

A FULL REFUND will be provided in the instance where there is an insufficient number of players to run a team or program.

A FULL REFUND will be provided if a player has paid to be on a waitlist and the program is unable to accommodate the player.

Subsequent to accepting a place on a team through the registration and payment process, there will be no refund at any time if a player disagrees with coach selection, team or tier placement.

SCB shall not be responsible for any monies paid to a team, team coach or team official and SCB shall not entertain requests for any such refunds. 

SCB shall not be responsible for any monies raised and collected by teams through sponsorship or fundraising efforts and SCB shall not entertain requests for any such refunds.

There will be NO refund/transfer for a registration fee if a player is suspended or expelled from SCB under the Association's discipline policy or code of conduct rules.

Please allow 2 to 4 weeks for refund processing.

WITHDRAWAL FOR MEDICAL REASON

A paid registration fee shall be partially refunded (pro-rated, minus administration fee, uniform fee, and SNS fees, for the number of games remaining) if a player withdraws due to medical reasons within 14 days of occurrence.  Medical documentation/note must be provided.

CANCELLED TRAINING SESSIONS/GAMES/PRACTICES

Sometimes, sessions will be cancelled due to weather, venue availability, scheduling conflicts or other unforeseen circumstances. Soccer Cape Breton and CBFC will strive to provide the best possible experience for fun, development and competition. The association will make reasonable efforts to reschedule cancelled sessions if time and scheduling permits. Refunds will not be offered for cancelled sessions where rescheduling is not successful.